Data Protection

Privacy Policy

Last Updated: December 1, 2025

At Crenova, we believe in transparency. This policy outlines what data we collect, (primarily for authentication & competition integrity), how we secure it, and your complete control over it.

1. Information We Collect

To provide our services, we collect minimal necessary data:

  • Account Info: Name, Email, Profile Picture (for identity).
  • Competition Data: Your submissions, votes, and scores.
  • Social Features: Location data (if enabled) for 'Friend Suggestions'.

2. How We Use It

Your data powers the platform experience:

  • Core Service: Managing competitions and leaderboards.
  • Protection: Detecting fraud and ensuring fair play.
  • Communication: Sending important updates (no spam).

3. Information Sharing

We do not sell your data. We only share data with essential infrastructure partners:

  • Authentication Services: For secure login and identity verification.
  • Security Infrastructure: For hosting, DDoS protection, and data safety.
  • OTP Delivery Partners: Only if you choose phone verification, for sending codes.

4. Data Security

We protect your data with industry-leading security measures:

  • Encryption: Data is encrypted in transit and at rest.
  • Access Control: Strict limits on who can access data.
  • Regular Audits: Frequent security checks to identify risks.

5. Your Rights & Account Deletion

You have full control over your data. You have the right to request access to, correction of, or deletion of your personal information at any time.

To delete your account: Please email us at support@crenova.co.in with the subject line "Account Deletion Request". We will verify your identity and permanently delete your account and associated data within 30 days.

6. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

Have Questions?

If you have any questions about this Privacy Policy, we're here to help.

Grievance Redressal: In accordance with the IT Act 2000, complaints regarding data or content can be directed to our Grievance Officer at the email above.